RAG On-Call Copilot (Slack)
Answers on-call questions from your runbooks, instantly
✓ Uber's Genie answered 70,000+ questions across 154 Slack channels and saved ~13,000 engineering hours.
How you build it: Standard RAG stack — your docs + embeddings + a vector DB + Claude.
A retrieval-augmented copilot that ingests your runbooks, wikis, and past incidents, then answers engineers' on-call questions in Slack with cited sources — cutting the “who knows about X?” tax. Uber's version saved ~13,000 engineering hours.
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